Wow, with everything going on, Lyron Foster and Kellis Johnson had time to switch two providers this month? According to Low End Box, on 1/12/2011, W2 Servers was hosted on 173.212.214.235 which is HostNOC up in Scranton. The IP address is now provisioned and SWIP'd to another provider.
On June 6th, 2011 - the IP address switched to 173.234.185.151 which is owned by Ubiquity Servers and hosted out in Los Angeles.
Yesterday, on June 17th, the IP address switched to 50.19.254.29 which is owned by Amazon EC2 for it's cloud platform. I'm glad to see Lyron Foster, Kellis Johnson and the whole W2 Servers crew utilizing the cloud but you had all the time to do that but not time to issue refunds to your clients, send out a new email explaining everything or informing us?
Now you wonder why people are talking on forums, starting up blogs like this, and yet you have the nerve to get into "sparring" matches with them due to your "bad attitude". In my customer service experience of over ten years, people with bad attitudes have them for a reason - as a defense mechanism.
Low End Box says the WHOIS info changed but I'm noticing the phone number on w2servers.com being listed as 214-635-4492 while web2reality.com, the domain they use for Paypal processing, is 469-212-7932. The 214 area code phone number went to Dallas, Texas Better Business Bureau and their listing of W2 Interactive, Inc. which if anyone felt like filing a complaint with the BBB - I would take the time out to file it because they will fight on your behalf for your money.
The 469 area code number brought up some typical W2 Interactive, Inc. stuff but a few links brought me this precious jewel. This webpage claims that there are 2 employees with W2 Interactive, Inc and their annual revenue is $125,000!
It might explain Kellis Johnson and Lyron Foster, plus the outsourced Indian tech support who answers you at 2am Eastern time in the USA..
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